Terms of service

• Wodloop (the platform) is published by RESATIME SAS — full identity on the legal notice page.
• An owner runs a gym on the platform and is our customer.
• A member trains at a gym and uses the mobile app to book classes and manage their plan. A member's contract for classes, memberships and packs is with their gym, not with us.
• A coach is staff an owner adds to their gym.

By creating an account or using wodloop, you accept these terms. If you don't agree, don't use the platform.

Wodloop is a back-office for appointment-based gyms — class scheduling, member management, plans and packs, late-cancel and no-show rules, billing — plus a mobile app for members. We host it; owners log in to manage their gym, members use the app.

Wodloop is an intermediary between gyms and their members. Each gym is the seller of its own classes, memberships and packs, and is responsible for running them. We are not the organizer of any class and are not responsible for what happens on the gym floor.

One account = one owner + one gym (one Place + one Venue at sign-up). You can:

• Add coaches and staff to your gym.
• Manage your members' accounts on their behalf.
• Configure plans, packs, late-cancel hours, and no-show penalties.

Multi-location gyms are supported by adding more places to your client — contact us if you're running a chain and we'll help set it up.

• Reasonable uptime — we target 99.5% per month, excluding scheduled maintenance.
• Correct billing — if we charge you wrong, we'll fix it.
• Honest security — encrypted in transit (TLS), encrypted at rest, hashed passwords (bcrypt).
• Honest communication — material changes come with notice, no silent feature removals.

As an owner, you agree to:

• Use the service for legitimate gym operations.
• Be honest with your members about how you use their data and the rules you enforce (late-cancel, no-show, strikes, minimum-attendance cancellation).
• Comply with the laws that apply to your gym — safety, permits, and consumer rules — and hold adequate insurance for your activity. Wodloop provides none.
• Not abuse the platform — no scraping competitors, no spamming members from outside your gym, no reverse engineering.
• Keep your account credentials safe.
• Pay your subscription on time when payments are wired.

As a member, you agree to:

• Provide accurate information on your account.
• Follow your gym's booking rules — late-cancel windows, no-show policies and class requirements are set by your gym, and the app enforces them on the gym's behalf.
• Train at your own risk. Your physical ability, your gym's supervision and its insurance are matters between you and your gym — wodloop is not responsible for injuries sustained in class.

You're the data controller for your members' data. Wodloop is the processor. You decide what to collect; we process it per your instructions and our privacy policy.

You're responsible for:

• Telling your members their data is held by wodloop on your behalf.
• Honoring requests they make to you (access, deletion, etc.) — we'll help with the technical part.
• Not enrolling members under 16 without lawful guardian consent.

Your subscription to wodloop. Wodloop is currently in beta — there's no recurring charge during the beta period. Plans and prices will be announced with at least 30 days' notice before billing starts.

Members paying their gym. Gyms choose how to collect: on-premise (the owner marks a plan, pack or session as paid after collecting it off-platform), or online by card through Stripe. Online payments are collected directly on the gym's own Stripe account — the gym is the merchant of record and the legal seller, responsible for its invoicing, tax collection and remittance (TVA), and consumer-law obligations. Wodloop never holds, clears, or disburses member money; payouts from the gym's Stripe account to its bank follow the schedule the gym configures with Stripe.

To accept card payments, an owner must complete Stripe's onboarding (identity verification and bank details). Card data is entered on Stripe's hosted pages and handled by Stripe — it never touches wodloop.

• Card refunds are decided by your gym and issued in full against the gym's Stripe account, back to the card that paid. Timing (typically a few business days) is controlled by Stripe and your bank, not by wodloop.
• If a class is cancelled — by the gym, or automatically because too few people signed up — every booking on it is cancelled and any credit it consumed (plan allowance or pack session) is restored in full.
• If the platform itself causes a payment to be collected for something that can't be delivered, the member is refunded in full, including any platform fee.

We may suspend or terminate an account that breaks these terms, commits fraud, or harms the platform or its users — with notice and a reason, except where the harm is ongoing.

Close your account from Settings at any time. We hard-delete identifiable data within 30 days, except invoices and legal records which we retain per French commercial code (10 years). Members can always export their booking history before you close, and we'll provide an export on request.

The platform's code, design and content belong to RESATIME SAS and are protected by French and international IP law. What you upload (your gym's logo, programming, member data) stays yours.

We provide wodloop "as is." We're not liable for indirect damages, loss of revenue, or consequences of your members' actions. Our maximum aggregate liability for any claim is capped at the fees you paid us in the prior 12 months (or €100 if no fees were paid — beta period).

Nothing here limits liability we can't legally limit (intentional wrongdoing, fraud, gross negligence).

If we change material terms, signed-in owners get an email and a notice on next sign-in, at least 30 days before the change takes effect. Continued use after that = acceptance. Don't agree? Close your account before the effective date.

French law, courts of Paris. If you're a consumer outside France, your local mandatory consumer protection rights apply on top.

Legal: legal@wodloop.com. Support: support@wodloop.com.