wodloop.
15-day trial Sign in
Run the box
Scheduling & bookingsMembers & membershipsOn-site payment
Coach the box
Coaches & conflictsProgramming & WOD
Keep your members
The member app
More
PricingOpening a boxHelp For your members FR

Add your members

Create a member from the back-office, give them a plan and invite them to the app.

Your members can sign up on their own in the Wodloop app by finding your box. You can also create them yourself: they then get an email to choose a password and sign in to the app.

Add a member

  1. In the sidebar, open Members, then click New member.
  2. Identity: the Email is required. First name, last name, birthday, phone and gender are optional: the member can fill them in later.
  3. Subscription (optional): under Assign a plan or pack, pick a plan or a pack. A Coupon can apply to a plan.
  4. Payment: Payment pending — owner marks paid later leaves the amount to collect; Comp — free (marked paid) gives it for free.
  5. Click Add member.

The member gets an invitation email right away. The link, good for 7 days, opens a web page where they choose a password, then they sign in to the app with their email. Until they have done so, the Members list shows a NOT ACTIVATED chip next to their name.

The New member form: identity, then subscription and payment

Resend the invitation

  1. Open the member's page, Profile tab. Under their email, a line shows where the invitation stands: Invitation sent on … · expires …, Invitation expired (sent on …) or Not invited yet: no password set.
  2. Click Resend invitation (Send invitation if none is out). The member gets a fresh link and the previous one no longer works.

A member's card, with where the invitation stands under their email

Later on

  • To add a plan or pack to an existing member, open their page, Memberships & packs tab, then Add membership or Add pack.
  • What is left to pay is collected as explained in Collect what's owed.
  • Switching tools with many members? Wodloop support can import them from a CSV export of your previous tool (email required, current plan or pack optional): write to support@wodloop.com.

If it goes wrong

  • "Couldn't add the member": the email is invalid or already taken. Look for it first with Search by name or email….
  • The member didn't get the email: they should check their spam folder. Then check the address on their Profile tab and click Resend invitation.
  • The link has expired, or the page says the link is invalid: click Resend invitation, only the newest link works. The member can also choose Forgot password? in the app with the same address.
  • Anything else: support@wodloop.com.