FAQ

The questions box owners ask.

Short answers, no sales voice. If yours isn't here, hello@wodloop.com answers within one working day.

Trial & price

How much does Wodloop cost?

€80 excl. VAT per month at the launch price, flat: unlimited members, unlimited coaches, every feature, the member app included. No setup fee, no commitment. Or €800 excl. VAT a year, paid upfront for a one-year commitment. After the launch, €120 excl. VAT a month.

What happens at the end of the 15-day trial?

Your box goes read-only — you can see everything, nobody can book. Data is kept 90 days, then deleted. Subscribe within those 90 days and the box reactivates as it was.

Do I need a card to start the trial?

No. Sign up with your email, confirm it, name your box, and the fifteen days start: no card, no call needed. Rather talk first? Leave your number and we call you back.

Is there a discount for a second location?

Each box is a subscription at the same price, and you add the next one yourself from the back-office (+ Add a facility). Your plans can be valid at every box. For a group of several boxes, write to hello@wodloop.com.

Payments

Do my members need a bank card?

No. Members pay at the gym — cash, cheque, transfer, card at the counter — and you tick it off, or by SEPA direct debit, through your bank or your Stripe account. Online card payment through Stripe is an option you can switch on, never a requirement.

Does Wodloop take a percentage of my revenue?

No. The subscription is the only thing you pay us. SEPA direct debits go through your own bank's file, or through your own Stripe account at Stripe's fees, like online card payments.

Can I do automatic monthly direct debit (SEPA)?

Yes, two ways. Through your bank's SEPA file, at your bank's rates: members sign a mandate in the app or on paper at the desk; each month Wodloop sends them their notice and prepares the file you upload to your bank. Or automatically through your Stripe account, at Stripe's fees: members sign on Stripe's secure page, opened from the app, and each debit is sent and followed up without you. Either way the money comes to you, and a returned debit puts the member back on what they owe.

Are invoices produced?

Yes, for every paid session or membership, with your company details, downloadable by you and by the member.

Members & the app

Do I create accounts for my members?

No. You add a name and an email; the member installs the app and claims the record with that email.

Is the app free for members?

Yes, on iOS and Android. The box holds the subscription.

Can members see the WOD and log results?

Yes — the day's WOD as the coach wrote it, timers, results and personal records, and the leaderboard.

What about members without a smartphone?

You book for them from the back-office; the roster and the billing work the same.

Data & hosting

Where is my data hosted?

In France, on OVH servers. You can export members and billing as CSV at any time, and you leave with your data if you leave.

Is Wodloop GDPR-compliant?

Wodloop is the processor, your box the controller. The privacy policy and the terms set out what is kept and for how long: a member who closes their account is anonymised straight away, and a box that stops subscribing has its data deleted 90 days later.

Switching

Can you import from my current software?

Yes: members, their current membership or pack, their past bookings and payments, and their direct-debit mandates, from your current tool's export.

How long does switching take?

Mostly the time it takes to get your export. Then we import everything and you choose the date.

Rather talk first?

We call you back.

Two questions and your number. We call you within one working day, import what you already have and walk you through the back-office over video. Fifteen days to decide, no card.

Rather try it on your own? Create your account →

A question first? hello@wodloop.com

You are

We call back within one working day. Your details are used for that and nothing else.

French software
Built in Paris by RESATIME SAS.
Hosted in France
On OVH servers, your data stays in the EU.
No card forced on anyone
Members pay at the gym or by direct debit; online card is an option.
One price
€80 excl. VAT a month, or €800 a year, whatever the size of the box.