FAQ

The questions box owners ask.

Short answers, no sales voice. If yours isn't here, hello@wodloop.com answers within one working day.

Trial & price

How much does Wodloop cost?

€80 excl. VAT per month, flat: unlimited members, unlimited coaches, every feature, the member app included. No setup fee, no commitment.

What happens at the end of the 15-day trial?

Your box goes read-only — you can see everything, nobody can book. Data is kept 90 days, then deleted. Subscribe within those 90 days and the box reactivates as it was.

Do I need a card to start the trial?

No. You give us a name, an email and a phone number; we call back and open your box.

Is there a discount for a second location?

Each box is a subscription. For several boxes under one company, write to hello@wodloop.com and we agree a figure.

Payments

Do my members need a bank card?

No. Members pay at the gym — cash, cheque, transfer, card at the counter — and you tick it off. Online card payment through Stripe is an option you can switch on, never a requirement.

Does Wodloop take a percentage of my revenue?

No. The subscription is the only thing you pay us. Online card payments go through your own Stripe account at Stripe's fees.

Can I do automatic monthly direct debit (SEPA)?

Not today. Members pay per period at the counter or by card in the app when they choose to. Automatic SEPA collection is a request we hear and have not built.

Are invoices produced?

Yes, for every paid session or membership, with your company details, downloadable by you and by the member.

Members & the app

Do I create accounts for my members?

No. You add a name and an email; the member installs the app and claims the record with that email.

Is the app free for members?

Yes, on iOS and Android. The box holds the subscription.

Can members see the WOD and log results?

Yes — the day's WOD as the coach wrote it, timers, results and personal records, and the leaderboard.

What about members without a smartphone?

You book for them from the back-office; the roster and the billing work the same.

Data & hosting

Where is my data hosted?

In France, on OVH servers. You can export members and billing as CSV at any time, and you leave with your data if you leave.

Is Wodloop GDPR-compliant?

Wodloop is the processor, your box the controller. The privacy policy and the terms set out what is kept and for how long; 90-day retention after a closed account, then deletion.

Is there a backup?

Nightly, off-server. Restores are tested before each release.

Switching

Can you import from my current software?

Yes: members and their active memberships, from the export your current tool gives you. Booking history is not imported.

How long does switching take?

About two weeks: a call, your export, a week side by side, then a Monday.

15-day trial

We call you back and open your box.

Two questions and your number. We create your gym, import what you already have, and walk you through the back-office over video. Fifteen days to decide, no card.

A question first? hello@wodloop.com

You are

We call back within one working day. Your details are used for that and nothing else.

French software
Built in Paris by RESATIME SAS.
Hosted in France
On OVH servers, your data stays in the EU.
No card forced on anyone
Members pay at the gym; online card is an option.
One price
€80 excl. VAT a month, whatever the size of the box.