Close a day or cancel a class

Cancel one or more of a day's classes, replace them, or undo it.

For a public holiday, an event or a coach who is away, you override that day: you cancel some or all of its classes, and you can add others, for that day only. Every other day keeps its usual schedule.

Cancel classes

  1. Open the override one of three ways: on Schedule, the Override day link at the top of the day's column; the Overrides tab, then Override a day; or, from a class, Override this day.
  2. Which day: check the Date.
  3. Cancel classes: every class of the day is ticked. Untick the ones that still run. To cancel a single class, leave only that one ticked.
  4. Add classes for this day (optional): Add a class, then pick the Activity, Start, Duration and Capacity.
  5. Reason: shown to members in the notification.
  6. Click Apply to day.

Bookings on the cancelled classes are refunded (pack credit goes back to the member) and members are notified.

The day override form: the date, the day's classes to cancel, classes to add and the reason

Undo it

In the Overrides tab, click ↻ Revert on the day's row, choose whether to Notify members, then ↻ Revert day. The cancelled classes can be booked again; bookings already cancelled stay cancelled.

The Overrides tab: an overridden day with its Revert button

Automatic cancellations

The Cancelled tab lists classes cancelled for too few sign-ups, based on the minimum set in your settings (see key settings). To run one after all, click Open day override and untick it.

If it goes wrong